How to seperate your household waste


Waste collection calendar
Would you like to know when we will collect your bin? Please check our calender (This webpage is only available in Dutch) and fill in your postal code and house number. You can also download the calendar in PDF-format or add it to the calendar in your smartphone or your computer.

Avalex pass
In order to put your waste in underground waste collector systems in your area, you need an Avalex pass. This pass is connected to your address, each address gets only one pass. If you have lost or damaged your pass, then please contact us on phone number 0900-0507. We will be pleased to send you a new one.

Household waste
Recycling is especially crucial since many of the raw materials we consume can be reused, and it creates less of an impact on the environment. But how do you know which types of waste goes where?

We seperate different types of household waste, like organic waste (GFT), glass (Glas), paper (Papier), Textiles (Textiel) and plastic/metal packaging and aluminum lined cardboard drink packaging (PMD).

Check out our handy guide where you can find examples of waste and the right container in which you can throw it.

Contact us
If you have any questions for us, please feel free to use the contact form or call us on 0900-0507. Our customer service is available on weekdays from 08.00-17.00. You can also send us an e-mail at or visit our social media pages (Facebook Twitter).

Household waste

  • What time will my waste be collected?

    Your waste is collected between 7.30 and 16.00. It is not possible to indicate an exact time.

    Make sure to put out your container(s) before 7.30am on your collection day.  It is preferable that you put it out on the day itself. This way you help to combat filth and nuisance from animals. You can find the correct collection day in your household waste calendar.

  • How do I report a full or defective underground container?

    Is the underground waste container in your street full or broken? Or have you seen that a underground waste container for glass, paper or plastic waste is full? Please feel free to contact our customer service at 0900-0507 or visit our social media pages.

    Our employees will ask you to provide a container number (Starting with OOC/BOC.XXXXX). This number can be found on the container and is mounted on a visible location. This ensures that we can quickly resolve any problems  the container.

    Sometimes a container appears to be full but it is not. Give the rubbish a strong push or use another opening.

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